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While offices are independently owned, the ideal franchise provides enough in the way of standards, training, and other support to ensure consistency of quality across locations. As a family-owned small business, we make it a priority to care for your loved ones with the respect and thoughtfulness they deserve. From the beginning, our on-boarding process is communicative and thorough. We take the time to get to know your specific needs and strive to find the home care provider who can make life easier and more enjoyable for you or your loved one. I would recommend Assisting Hands because my caregiver was very pleasant the whole time she was working. She talked the whole time and was very supportive.
Company has lots of hours available, and management really cares about employees. Get more reviews from your customers with Birdeye. They contact me if there is a problem and they call and update me occasionally.
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Assisting Hands Homecare - Naples offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. As mentioned above, Assisting Hands is set up as a franchise, with local offices independently owned and operated. So while consumer reviews can be helpful, reviews of one location may or may not reflect all the locations a company operates. Nevertheless, it can be useful to look at the feedback clients have offered in many different places to see if any trends emerge. As a few other companies do, Assisting Hands offers its clients the use of amedical alert system, which can be useful if they’re going to be alone in between visits from a caregiver.
They took my husband out of the house, so I had some time in the house to myself. They take the burden off of me to care for my loved one. I like that they provide personal service. They take care of my aunt and they give me phone calls and updates when anything changes. I like they way they pick and choose the aides and try to match them to the client.
Help Navigating Benefits
The caregiver that quit sent me and my sister a text that said that it wasn't fair that she wasn't paid. We had to contact the point person and tell him that the caregiver was contacting us in the middle of the night. They were very caring and helpful by taking care of my husband as a Alzheimer's client.
I like the fact that there is excellent communication. They could have provided more services with the pay. They didn't do enough cleaning and cooking. They kept changing the first couple of weeks.
Reviews of Assisting Hands Home Care
Again, however, not all locations offer these services, so it’s important to inquire first if you’re after these services. Assisting Hands Home Care provides elder care services and senior in home care services for families across the country. Assisting Hands seems to be doing a very good job at helping my mother. They seem to be doing the job they were hired to do. Assisting Hands has made my mother's life easier by assisting in her preparation of the food, assisting around the house, and helping to transport her. Assisting Hands has given me a little trouble with the scheduling.
Assisting Hands has an overall rating of 3.7 out of 5, based on over 75 reviews left anonymously by employees. 52% of employees would recommend working at Assisting Hands to a friend and 50% have a positive outlook for the business. This rating has improved by 2% over the last 12 months. Everything is welk with them so organized and best customer services. Always answers calls any time you call the office. Excellent quality of assisted living, all provided in the ambience of my own residential surroundings.
SERVICES OFFERED
If the caregiver wasn't going to make it or be late they would always let me know. My loved one was coming back from rehab, and I was concerned about her falling down if she was alone. Assisting Hands' caregivers have been really good with my husband. No matter what, they have been there to help me. They pick up my husband and take him to different groups and take him on walks, so I can leave and not feel uncomfortable with him home alone.
They are very cooperative and I am fortunate to have a good caregiver from them as well. When she is not there they replace her easily with another caregiver. My husband and I are older so she helps us get around anywhere we need to go. Assisting Hands is responsive and they do what they are going to say and say what they are going to do. The services give my mother some emotional and psychological margin.
I appreciated that Assisting Hands sent a nurse to visit with me and my father before they sent a caregiver. Assisting Hands has made my mother's life easier giving her a break from caring for my father. Assisting Hands was very professional and very accommodating with their scheduling and meeting our needs. The services from Assisting Hands made life easier by being able to take on some of the responsibilities that I was not able to do because of my schedule. The experience has been positive all the way through.
For many seniors, the thought of living at home after retirement has become more popular than going to a nursing home or assisted living facility. People like having independence and control over their daily lives, and for many people, moving into a nursing home would mean giving up some of those things. Seniors who age in place often need daily assistance and may even require help with bathing, dressing, and grooming. If so, a home care agency like Assisting Hands can provide quality, comprehensive in-home care that meets their needs. I started using Assisting Hands services this past summer in 2020.
More and more seniors are hoping to age in place—that is, to stay in their own homes and communities rather than go into assisted living. As it happens, however, injury and illness can sometimes make it difficult for seniors to stay at home. Fortunately, home care companies exist to bridge the gap between the desire to age in place and the need for help and medical care. Assisting Hands also offers assistance beyond medical care, providing help with navigating benefits and finding local resources to meet its clients’ needs. With our complete non-medical home health care services, you can trust that your loved one is in good hands. Our caregivers have each passed a background check and completed additional training after being hired, allowing them to perform the best work possible for your family.
We don't have to be on top of everything, because they are on top of everything. They're very attentive and loving towards our family member. They have made a huge difference in her, they give us peace of mind. I like the individual people they have working. They assisted him with eating and made sure he was comfortable.
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